Emergency Service

SEPS responds to all UPS and battery service and repair needs 24/7/365 with our emergency response service. From power outages caused by natural disasters to mechanical UPS failure, we get you back up and running immediately.

Whether you have a Service Agreement or Time and Materials Repair, you can count on our national dispatch center 24/7. Our team of certified field engineers can be on site in less than 2 hours, depending on site location.

See where your service area is at on our interactive service map.

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Our Locations

2-Hour Service Area

4-Hour Service Area

24-Hour Service Area (within US)

Our field engineers are factory leveled trained on all major brands of UPS systems. All testing is performed in accordance with the latest IEEE 1188, IEEE 450 and IEEE 1106 standards. All equipment is calibrated and meets the minimum requirements for NFPA, OSHA and IEEE.

Eliminate unnecessary worry and stress with one of our Critical Power Service Plans. We’ll ensure your UPS equipment stays reliable while improving overall performance and extending useful life. SEPS Preventive Maintenance Plans allow facility managers to be proactive by giving them the opportunity to detect potential points of failure before they become expensive problems.